Terms of Service

STATEMENT OF OWNERSHIP
This website is owned and operated by Touch Coffee and Beverages, LLC.
All inquiries may be directed to:
Touch Coffee and Beverages, LLC
15312 E. Valley Blvd
City of Industry, CA 91746

Contact Info:
Email: customerservice@touchbeverages.com
Phone: 1-844-20TOUCH (844-208-6824)
Your use of this website is based on these terms and conditions—please take a few minutes to review them. Your use of this website represents your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use our website.

TERMS & CONDITIONS
Touch Coffee and Beverages, LLC has the right to update, modify or change these published terms and conditions at any time without prior notice. Your use of the website following any such update, change or modification constitutes your agreement to follow and be bound by the terms and conditions as updated, changed and modified. The information in this website is up-to-date and correct as much as possible. We take steps necessary to ensure the website is up-to-date, but we do not guarantee any of the information available on the website and will not be held liable for any inaccuracy or omission concerning any of the information.

PRODUCT INFORMATION
Touch Coffee and Beverages, LLC sells products through this website and through authorized distributors and dealers within the United States. For more information or any questions regarding our products, go to www.touchbeverages.com or call 1-844-208-6824.

COPYRIGHT
All of the content you see and hear on this website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Touch Coffee and Beverages, LLC or any affiliates. The entire content of this website is copyrighted as a collective work under U.S. copyright laws.

SUBMISSIONS / TESTIMONIALS
We welcome comments, suggestions and ideas regarding this website or other products and services. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to Touch Coffee and Beverages, LLC in any way shall be and remain the exclusive property of Touch Coffee and Beverages, LLC. Your submission of any such Comments shall constitute an assignment to Touch Coffee and Beverages, LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Touch Coffee and Beverages, LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

All submitted testimonials about any Touch Coffee and Beverages, LLC products or services may be used by us in any manner. By submitting a testimonial to us, you: (i) represent, certify and otherwise guarantee that the testimonial is original to you, and that no other party has any rights thereto, and (ii) you consent and concede to us an unrestricted, royalty-free, right and license to use, reproduce, publish, distribute, display, modify and adapt such testimonial (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, at our sole discretion, with or without your name. All testimonials found on this website are for the exclusive use of Touch Coffee and Beverages, LLC and are not to be reproduced or copied in any way.

DISCLAIMERS
This website is operated by Touch Coffee and Beverages, LLC on an “as is,” “as available” basis without representations or warranties of any kind. To the full extent permitted by law, Touch Coffee and Beverages, LLC and its affiliates (collectively, ” Touch Coffee and Beverages, LLC “) disclaim any and all representations and warranties with respect to this website and its contents, whether express, implied, or statutory, including, but not limited to, warranties of title, merchantability and fitness for a particular purpose or use. Without limiting the foregoing, Touch Coffee and Beverages, LLC does not represent or warranty that the information on this website is accurate, complete, reliable, useful, timely or current or that this website will operate without interruption or error. Touch Coffee and Beverages, LLC does not endorse nor make any warranties or representations about the options or other service or data you may access, download or use as a result of the use of the information contained on this website, or about any website you may access through this site. Links to other sites are provided for convenience only. You need to make your own decisions regarding your interactions or communications with any other website. Touch Coffee and Beverages, LLC makes no representation that content provided on this website is applicable or appropriate for use in locations outside of the United States. Touch Coffee and Beverages, LLC assumes no risk or responsibility for your use or any of the content provided on this website.

LIMITATION OF LIABILITY
Under no circumstances, shall Touch Coffee and Beverages, LLC or any of their employees, directors, officers, agents, vendors or suppliers be liable for any direct or indirect losses or damages arising out of or in connection with the use or inability to use this website. This is a comprehensive limitation of liability that applies to all losses and damages of any kind (whether general, special, consequential, incidental, exemplary or otherwise, including, without limitation, loss of data, income or profits), whether in contract, negligence or other tortuous action, even if an authorized representative of Touch Coffee and Beverages, LLC has been advised of or should have known of the possibility of such damages. If you are dissatisfied with this website or any content on the site, or with their terms and conditions, you may discontinue using the website. You acknowledge, by your use of this website, that your use of the site is at your own risk.

Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you. If any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the aggregate liability of Touch Coffee and Beverages, LLC under such circumstances for liabilities that otherwise would have been limited shall not exceed one dollar ($1).

ENFORCEMENT OF TERMS & CONDITIONS
By accessing and using this website, you agree that your access to and use of this website is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the State of California, the United States of America.

SHIPPING & RETURNS
Shipping rates are subject to promotional offers. Shipping rates may also change. All brewers, beverages and accessories which are in-stock will be shipped within 2-3 business days. Please allow up to 2 weeks from the time you place your order or from your auto-delivery date to receive your package. Please note the following: The United States Postal Service and other freight carriers have restrictions that prohibit shipments to APO/FPO addresses. Touch Coffee & Beverages, LLC will not ship to PO Boxes or general delivery addresses. All deliveries will be shipped via Fed-Ex, UPS, or USPS. To ensure quality, certain beverage or food items may be shipped separately.

Automatic Renewal Terms:  If you are placing an order online, or by telephone as part of our automatic renewal program, your membership in the program will remain in effect until it is cancelled. We may, in our sole discretion, terminate your membership in the program at any time without notice to you.

IF YOU ARE A MEMBER OF OUR AUTOMATIC RENEWAL PROGRAM AND YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SUCCESSIVE SHIPMENT AND/OR INSTALLMENT AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT. IF YOU WISH TO CANCEL YOUR PARTICIPATION IN OUR AUTOMATIC RENEWAL PROGRAM, YOU MAY DO SO BY CALLING A CUSTOMER SERVICE REPRESENTATIVE AT 1-844-208-6824.

If you order a product, payment must be received by Touch Beverages prior to Touch’s acceptance of the order. Touch may require additional information regarding your order if you have not provided all of the information required, and may cancel or limit an order any time after it has been placed.

Your order is expressly conditioned on acceptance of this agreement. Once a properly completed order, your authorization and a form of payment has been received, we will ship your order within 2-3 business days. Please allow up to 2 weeks from the time you place your order or from your auto-delivery date to receive your package promptly. We will promptly inform you if the product(s) you have ordered are not available and we may offer you alternative product(s) of equal quality and value.

Returns:
Touch Coffee & Beverages, LLC, (Touch) warrants that your brewer will be free of defects in materials or workmanship under normal use for one year from the date of purchase. Please see your owner’s manual’s warranty statement for further information about warranty eligibility.

If the brewer is found to be defective within 30 days of the original date of purchase to the original purchaser, Touch will, after examining the unit for warranty eligibility, replace the defective unit with the same, or a comparable model. After that (but within the one year warranty period) Touch reserves the right to repair or replace the unit at its discretion.

Should you find your brewer to be defective please contact the Touch Coffee & Beverages LLC’s customer service department by email to customerservice@touchbeverages.com or by phone at 1-844-20TOUCH (1-844-208-6824)

Refunds:
Touch Coffee & Beverages, LLC prides itself on its products, and is confident that you will enjoy your purchase. If however, you are dissatisfied with your merchandise, it is within 30 days of the product being shipped to you, the product is in like new condition complete with the original box and packaging, and you can provide proof of purchase, please contact the customer support team by phone at 1-844-208-6824 or by email to customerservice@touchbeverages.com to make arrangements for a refund. No refunds will be issued before the product as described above is received by Touch Coffee & Beverages, LLC and inspected to meet the above criteria. Refunds may take up to 30 days to process.